COVID-19 Business Update - Scranton Law Firm
The COVID-19 Pandemic has caught the world off-guard in a way we have never seen before. Businesses, both small and large, and individuals all around the world are being met with challenges that have no historical precedent.
The Scranton Law Firm’s main priority has always been health and wellbeing of our employees, our clients and our community. We understand that these are trying and uncertain times, but we want to assure our community that we are doing everything we can to continue moving forward.
We have had several questions come in regarding how COVID-19 is affecting people’s cases, and we wanted to provide some answers and guidelines here:
Are you still working?
Yes. Though the legal industry was categorized under “essential business,” we felt that the safest thing was to send all our employees home with their computers so that we could do our part in preventing the spread of COVID-19.
Within a couple days of the order, we were able to set up a completely remote infrastructure to continue to work for our clients. If you could have seen how hard everyone worked to get things up-and-running as fast as they did, you’d be assured that you have the right people fighting for you. We have a truly amazing team.
Are you still taking calls from people with legal questions?
Yes. However, our legal advice during this pandemic is slightly different. We cannot stress enough how important it is to be extra cautious during the pandemic, in terms of both your health and physical wellbeing. Please try to limit all activities outside of your home.
Our main concern is the health care system. Their priority should be to help treat and cure people with coronavirus. Normally, we would recommend going to your health care provider as soon as possible after an accident, so that you can get your injuries documented, and figure out a recovery program. In the interest of not overburdening the health care system, we are figuring out creative ways to get injured clients the care they need. If you have been injured and are concerned about getting proper treatment, give us a call and we can help you figure out your next steps.
Will there be delays in getting settlements?
Currently, this is unclear. Though we are fully functioning remotely, some insurance companies have been slower in their response. We understand that they are much larger and it could take longer for them to get everyone working remotely. In addition to the slow communications with insurance companies, there have also been courthouse shutdowns in California.
We are using the additional time to get extra prepared for negotiations, and to dedicate more resources to the initial phases of our clients’ claims. We are pushing hard for settlements to avoid waiting for the courts to reopen; however, if we believe that the wait will be worth it for our client to get the best compensation, we will advise them to hold on.
With all the confusion and uncertainty surrounding this pandemic, it has been encouraging to see everyone in our industry adapting to the sudden changes. We are all continuing to try and move forward by being cooperative and understanding with one another. By working together toward a common goal, we will get through this pandemic.
We Are Here For You
We know that most of our clients are relying on getting their case resolved as soon as possible, especially in these troubling times. The Scranton Law Firm is here to help and we encourage all our clients to contact us if they have any concerns about their case.
I wanted to thank all of you for choosing the Scranton Law Firm to handle your claim. We promise to do whatever it takes to help our injured clients get the justice they deserve. It is times like these that we will show you how hard we work.